Privacy Policy
Last updated: March 16, 2026
OmniforceLabs ("we," "us," or "our") operates the RankAgent platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, as well as information generated automatically when you use our services.
- Account information: Name, email address, company name, and billing details when you create an account or request a demo.
- Usage data: Information about how you interact with our platform, including tracked prompts, visibility reports, and content generation activity.
- Device and log data: IP address, browser type, operating system, referring URLs, and access timestamps collected automatically.
- Cookies and similar technologies: We use cookies to maintain sessions, remember preferences, and analyze usage patterns.
How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the RankAgent platform
- Process your requests, including demo bookings and account creation
- Generate AI visibility reports and content through our multi-agent pipeline
- Send transactional emails and product updates
- Analyze usage trends to improve our services
- Detect, prevent, and address technical issues or abuse
Content Generation and AI Processing
When you use our content engine, your brand information, target queries, and writer profile are processed by our AI agent pipeline to generate optimized articles. We do not use your generated content to train our AI models. Your content remains yours.
Data Sharing
We do not sell your personal information. We may share information with:
- Service providers: Third-party vendors who assist with hosting, analytics, payment processing, and email delivery.
- AI engine providers: We query AI engines (ChatGPT, Claude, Perplexity, etc.) on your behalf to monitor visibility. These queries contain your tracked prompts, not your personal data.
- Legal compliance: When required by law, legal process, or to protect our rights, safety, or property.
Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Visibility reports and generated content are retained for the duration of your subscription. You may request deletion of your data at any time.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability: receive your data in a structured format
- Withdraw consent where processing is based on consent
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
Children's Privacy
RankAgent is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at legal@rankagent.app or visit our book a call.